Customer Reviews

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Google Sep 28, 2026

Steve got us in and out no haggle! Great group!

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Google Sep 28, 2026

I was referred to them by a coworker of mine (3 other coworkers have purchased from them as well) and I had the best car buying experience here. They understood that I was on a time crunch and made it happen and didn't waste my time like all of the other dealerships I've been to. Highly recommend these guys. Ask for TRex (salesman) and Hugo Cuevas (Manager). I've never spent so little time at a dealership and never been so happy with my purchase and trade in process. Definitely go check them out and feel free to mention ... Read More

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Google Sep 26, 2026

My experience was amazing from my sales all the way yo the financial department , I absolutely love them down.

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Google Sep 26, 2026

Andrew was very easy to work with and very knowledgeable about the process. This is my 4th car with this dealership and the service is always top notch.

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Google Sep 26, 2026

**Review of "Nick" at Hefman River Oaks Jeep, Ram, Chrysler, and Dodge** My interaction with Nick started when I called him back after he left a message, surprisingly reaching his personal phone at home late in the evening. Despite my initial skepticism towards typical dealership tactics, Nick was incredibly welcoming. I traded in my 2025 Honda Accord Hybrid Sport for a 2026 Mazda Miata MX-5 Grand Touring RF, with only 131 miles and feeling almost new. This unique two-seater is perfect for me now that my wife is getting a Toyota SUV—definitely a fun addition rather than a primary vehicle. ... Read More

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DealerRater Sep 26, 2026

**Review of "Nick" at Hefman River Oaks Jeep, Ram, Chrysler, and Dodge** My interaction with Nick started when I called him back after he left a message, surprisingly reaching his personal phone at home late in the evening. Despite my initial skepticism towards typical dealership tactics, Nick was incredibly welcoming. I traded in my 2025 Honda Accord Hybrid Sport for a 2026 Mazda Miata MX-5 Grand Touring RF, with only 131 miles and feeling almost new. This unique two-seater is perfect for me now that my wife is getting a Toyota SUV—definitely a fun addition rather than a primary vehicle. ... Read More

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Google Sep 26, 2026

TRex was our sales rep and Caesar was our finance rep and they were both amazing. This was the best car buying experience I've ever had. Once we decided to buy the car, we were driving off in less than an hour. The pricing and details were clear and upfront, no games, no hidden charges. I highly recommend them!

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Google Sep 24, 2026

Great service and courteous!

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Google Sep 20, 2026

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Google Sep 20, 2026

Great experience with Andrew. He was very helpful.

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Google Sep 19, 2026

Armando and Christian were both great to me! Best experience buying a new jeep! They both were very nice and patient with me. No complaints at all!! 🙂

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Google Sep 19, 2026

(Translated by Google) Good service from all staff. (Original) Buen servicio de todo el personal.

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Google Sep 19, 2026

My dad took his truck today for a recall service and he was very happy on how fast and kind Mr. Andrew Zuniga was.

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Google Sep 18, 2026

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Google Sep 15, 2026

Seemed to be much more upfront than the other dealerships I have dealt with in the past. And their service department is great.

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Google Sep 11, 2026

Marco and Christian gave me the best customer service I could have asked for. I got the Jeep of my dreams and now I'm flying baby!

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Google Sep 10, 2026

2024 Jeep Grand Cherokee Latitude X - Purchased a FOB online and needed to get it programmed (dealers did not have it in stock). 30 minutes in and I was out! Also, no extra charge for programming the FOB I purchased like another dealership.

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Google Sep 10, 2026

I got to work with Ruben and it was phenomenal. Everyone here was so professional and did not waste time. I recommend coming here!!

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Google Sep 10, 2026

I would like to thank my sales person, Tim Wilson, for turning an not-so-good experience with a local VA dealership into an awesome experience purchasing a vehicle from Helfman Chrysler Jeep Dodge in Houston, Texas. After hearing my experience with the other dealership, I asked Tim to verify that the 2026 Jeep Summit was available in my requested color and options. Without hesitation, he physically located and took pictures of the vehicle for my review. Everything I asked of him was granted with a smile. I’m big on customer service, and if I could rate his knowledge and professionalism, I ... Read More

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Google Sep 8, 2026

Amazing service from the whole staff and a particular emphasis on Mr Marco Careaga. He was thoroughly helpful and attentive while making it a straightforward experience despite the minor inconvenience we encountered. 10/10 easily recommend

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Google Sep 8, 2026

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Google Sep 7, 2026

Such amazing service!! Easy to navigate and Moe was great to work with!

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Google Sep 7, 2026

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Google Sep 6, 2026

(Translated by Google) Excellent service. Very good service. KP is the best (Original) Excelentes atenciones. Muy buen servicio .KP is the best

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Google Sep 5, 2026

Andrew was perfect! Friendly, kind, professional, informative, able to get the answers we needed. The buying experience was made easy. We are set!!!

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Google Sep 5, 2026

10/10 super fast and easy . in and out literally

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Google Sep 5, 2026

Marco in sales and Christian in finance were amazing. Fabulous experience. Prompt service. Extremely friendly and would highly recommend.

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Google Sep 4, 2026

I had an amazing car‑buying experience thanks to Juan Fernandez and the manager Eric. They made the entire process easy, smooth, and genuinely pleasant. Juan was patient, knowledgeable, and never made me feel rushed or pressured. Eric stepped in to make sure everything went perfectly and worked with us in such a professional, friendly way. I truly appreciate how seamless they made this purchase. I highly recommend them to anyone looking for great service and a stress‑free car‑buying experience

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Google Sep 4, 2026

(Translated by Google) Daniela in the parts department is very kind and attentive; she always finds and resolves everything I need. I never struggle to get parts, and if she doesn't have it, she always finds it. If you're looking for someone who truly cares about helping our people, she's the one you should look for. (Original) Daniela en el departamento de partes es muy amable y atenta siempre resuelve y encuentra todo lo que necesito nunca batallo para conseguir las partes y si no lo tiene siempre lo encuentra su buscas a alguien que en realidad ... Read More

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Google Sep 4, 2026

⭐⭐⭐⭐⭐ I had an outstanding experience with Daniela, a sales representative in the Parts Department. She was extremely knowledgeable, professional, patient, and attentive throughout the entire process. She took the time to listen to what I needed, answer all of my questions, and explain everything clearly without ever making me feel rushed. Daniela went above and beyond to make sure I received the right parts and had all the information I needed. Her attention to detail, great communication, positive attitude, and willingness to help really stood out. You can tell she genuinely cares about providing excellent customer service and making sure ... Read More

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Google Sep 3, 2026

Lauren from the parts department has helped me and my shop out numerous times through out the years with her knowledge, can do attitude and ability to just get it done.

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Google Sep 3, 2026

We went to Helfman to look for a truck and Juan Fernandez and Cameron helped us find the right truck for my brother.

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Google Sep 3, 2026

Me and my family went to Helfman to look for a truck and Juan Fernandez and Cameron helped us find the right truck for me and my family. They were very helpful

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Google Sep 3, 2026

Lauren is the best in the parts department! Very responsive and gets the job done efficiently.

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Google Sep 3, 2026

I had such a great experience working with Lauren Santos in the automotive parts department. She was incredibly knowledgeable, informative, and professional throughout the entire process. Lauren took the time to explain everything clearly, answered all of my questions, and made sure I felt confident about what I was getting. It’s rare to come across someone who is both so knowledgeable and genuinely helpful. Her customer service really stood out to me, and she is a huge asset to Helfman. I will definitely continue visiting simply because of Lauren S. She is the kind of employee who makes customers ... Read More

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Google Sep 3, 2026

If you want good customer service, it's best to ask for "Lauren" in the spare parts department

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Google Sep 2, 2026

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Google Sep 2, 2026

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Google Sep 2, 2026

⭐⭐⭐⭐⭐ Daniela at the Helfman Dodge Parts Department is amazing! Every time I need help with a part, she is friendly, attentive, and goes above and beyond to make sure everything is taken care of. She communicates well, knows what she’s doing, and makes the whole process easy. You can tell she genuinely cares about helping her customers and providing great service. I really appreciate her professionalism and positive attitude. Helfman Dodge is lucky to have Daniela on their team. **Definitely 5-star customer service!**

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Google Sep 2, 2026

Lauren in the parts department has excellent customer service !!!

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Google Sep 2, 2026

I'm a parts professional tasked with locating parts for a large volume shop. Working with Lauren and the parts department from Helfman makes my life a lot easier. They are very knowledgeable, honest and get me the stuff I need right away. Is a pleasure dealing with people who cares.....Lauren definitely earned my business.....Keep up the good work!!!!

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Google Sep 2, 2026

Lauren with parts is awesome. Thank you ma’am!

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Google Sep 2, 2026

I wanna express my most sincere gratitude and recognition to Andrews Zuniga for the extraordinary attention and excellent service he always provides. He's an exceptional professional with a kind, respectful and extremely cordial treatment. His knowledge, responsibility and willingness to help make the entire process much easier and, above all, give me great confidence and peace of mind. I especially appreciate the way he takes the time to listen to my concerns, explain every detail clearly and keep me informed throughout the entire process. His patience, professionalism and true dedication to service are qualities that without a doubt, make ... Read More

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Google Sep 1, 2026

I’ve purchased three vehicles from Helfman, and every single experience has been phenomenal! Their customer service, professionalism, and commitment to making the car-buying process smooth have been outstanding. Tim Wilson is definitely the guy to see! He is extremely knowledgeable about vehicles and always takes the time to find the best deals. My family and I have purchased several vehicles through Tim, and every experience has been great.

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Google Sep 1, 2026

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Google Sep 1, 2026

Andrew was awesome to deal with. Quick and easy process. Not pushy. My family had a great experience.

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Google Aug 31, 2026

Excellent service, will recommend Marco to Friends and Family.

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Google Aug 29, 2026

Great customer service and the person who helped us was very helpful and friendly

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Google Aug 29, 2026

Outstanding experience with Marco Careaga and his team. Sold my used jeep and it was a pleasant and fair experience.

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Google Aug 27, 2026

Work on cooling system was performed over a coupke of days. I also wanted 11 year old hoses changed. They replaced leaky radiator, the pressure tested system before changing hoses. They systems causes 2 gallons of coolant to be charged for each hose being replaced. Should have replaced hoses in first place, then service system wouldn't have been charging me 4 gallons of antifreeze at $27 each gallon (got 2 gallons reduced).

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Google Aug 22, 2026

Great experience with Juan Fernandez! Super recommended.

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Google Aug 21, 2026

⭐️⭐️⭐️⭐️⭐️ If Matthew White ever leaves Helfman, somebody better tell me where he goes — because my Jeep and I are following him! In 16 years of dealing with both Helfman River Oaks and Helfman on I-10, I have never once felt compelled to leave a positive review. Unfortunately, my experiences over the years have generally been anything but positive or pleasant. Matt is the exception — and a remarkable one. Every single time I need help with my Jeep, Matt is the person I trust. He is honest, straightforward, patient, knowledgeable, and genuinely cares about making sure I know exactly what is going ... Read More

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Google Aug 21, 2026

I had an amazing experience purchasing my truck, and I couldn’t be happier with how everything went! A huge thank you to my salesman, Erick! For making the entire process, comfortable, welcoming, and easy. As a first time buyer I was nervous but Erick was incredibly patient, helpful, and professional. He communicated with me effectively answered all my questions and made sure I understood everything. Erick went above and beyond, made my first car buying experience by far amazing! I highly recommend Erick and this dealership to anyone looking for a great buying experience! Thank you to everyone there ... Read More

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Google Aug 20, 2026

This was the 2nd time I used this dealership and both were great experiences. Advisor Kayleb Torres took good care of me on both occasions. The break area was also very accommodating with complimentary advance coffee machine and snacks.

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Google Aug 18, 2026

Jay (service advisor) did an excellent job of setting expectations. Jay advocated for a reasonable rate for our coolant leakage. Jay's customer service and professionalism made for a pleasant experience.

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Google Aug 17, 2026

Marco, attended us very well with excellent professionalism. Made our purchase quick and easy.

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Google Aug 17, 2026

(Translated by Google) Good place, I recommend it. The agents are very friendly, especially Juan Fernández. (Original) Buen lugar lo recomiendo los agentes muy amables en especial Juan Fernández

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Google Aug 17, 2026

The young man that help me by getting a transmission specialist to check the level of car's fluid was amazing and the mechanic the did an awesome job. Thanks to you both.

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Google Aug 16, 2026

Andrew was very helpful, kind and helped us get into a new vehicle same day. He is wonderful and explained everything very well. As well as answered all of our questions. I would 100% recommend him if you are looking to shop for a new vehicle.

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Google Aug 16, 2026

Very helpful I glad we did business with him in love are new car thank you Andrew

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Google Aug 15, 2026

Salesman Andrew at HELFMAN truly went above and beyond in getting me behind the wheel of my 2022 Ford F150 Tremor. He picked me up when I needed a ride. No one has ever provided that level of customer service in my life. I strongly recommend HELfMAN. They will treat you like FAMILY!!!

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Google Aug 14, 2026

Marco Great Service

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Google Aug 14, 2026

Efficient

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Google Aug 10, 2026

Chelsea Peters, my JEEP sales expert at Helfman was knowledgeable and kind and took every opportunity to make me feel welcome and appreciated. I had a wonderful experience and I will definitely use her again because she oozes talent and skill.

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Google Aug 8, 2026

(Translated by Google) Many thanks to Rubén Silva for all his effort and dedication in providing us with the best service and contract. Today I got my first car thanks to him. Thank you for helping us fulfill our dreams. I highly recommend his excellent services to everyone! 🥳🥳🥳 (Original) Muchas gracias a Rubén Silva, por todo su esfuerzo y dedicación para ofrecernos el mejor servicio y contrato. Hoy obtengo mi primer carro gracias a él. Gracias por ayudarnos a cumplir nuestro sueños. Les recomiendo a todos sus excelentes servicios 🥳🥳🥳

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Google Aug 7, 2026

Thank you to owner Allen Helfman, Product Specialist Sherman, and Finance Manager Hussein for an amazing job and top tier customer service.

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Google Aug 6, 2026

Easy process. Andrew made it easy!

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Google Aug 6, 2026

I'm thourouly, impressed it literally was a miracle what they got done. KP. Is incredible. The personal service was beyond compare.

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Google Aug 6, 2026

Great experience buy my RAM Marco was really helpful and professional i leave happy with my purchase

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Google Aug 6, 2026

Great team from sales to finance! It was truly a phenomenal experience, and I will never buy a car anywhere else. Keith went above and beyond to make sure my wife and I were well taken care of every step of the way. George in sales was incredibly helpful, and Carlos in finance made the entire process smooth and stress-free. Words can’t fully express the outstanding job these guys did. We couldn’t be happier with our experience, and we’ll definitely be back. Thank you all for making this such a positive and memorable experience!

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Google Aug 6, 2026

⭐⭐⭐⭐⭐ I’ve been coming to Helfman Jeep Dodge Ram for about six years, and the service has always been amazing. Steven Gonzalez and Keith made the whole process fast and easy, got me approved, and even got me into a better vehicle with more options than I expected. The customer service here is second to none. I highly recommend this dealership and will definitely keep coming back!

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Google Aug 5, 2026

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Google Aug 4, 2026

Juan Fernández did great work. Very recommended.!

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Google Aug 4, 2026

Had an amazing experience at Helfman on Katy Freeway. Erick “T-Rex” was a delight to work with in securing our new to us truck. If you are in the market for a used vehicle, look him up.

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Google Aug 4, 2026

A bit slow on check inn

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Google Aug 2, 2026

Had a great experience trading my previous vehicle. Andrew was able to assist us with all our needs and help us in our best interest. Highly recommend Helfman

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DealerRater Jul 31, 2026

I am loving my new Wrangler! I traded in my old car and got my dream car. Thank you Roberto!

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DealerRater Jul 31, 2026

Great experience working with Matthew! He helped me find the perfect Jeep Wrangler and made the entire process smooth and quick. Thank you for the excellent service.

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DealerRater Jul 31, 2026

Matthew made buying my Jeep Wrangler easy and stress free. He was honest, professional, and answered all my questions. I highly recommend him if you’re looking for a new vehicle!

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Google Jul 31, 2026

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Google Jul 30, 2026

Helfman Dodge is where I went to get my newest used vehicle. My experience was first class all the way! The minivan looks like new and drives so smooth. Pure comfort! Special shout out to Andrew😁

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DealerRater Jul 29, 2026

I just purchased my first Jeep SUV. Roberto made the whole process simple and enjoyable. He is very courteous and helpful. I love my Grand Cherokee!

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Google Jul 28, 2026

Juan was amazing got me in and out quick. I absolutely love my new car!! 10/10 would recommend this dealer no hidden fees or anything.

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Google Jul 28, 2026

Andrew was the best. Made everything super easy and professional

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Google Jul 28, 2026

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DealerRater Jul 27, 2026

I came in just to look around. However, Roberto took really good care of us and turned us into a customer that same day! I am super happy with my new Wrangler. Thank you Roberto!

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Google Jul 27, 2026

Helfman Dodge off of I 10 was the perfect place for me to buy my latest car. The dealership was super Helpful and I got a great deal with no hidden cost. The salesman Andrew helped me every bit of the way. I am thrilled with my new car and thrilled with the price! I would highly recommend this dealership for anyone looking for a well maintained used car. Five stars!

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DealerRater Jul 25, 2026

I came in to trade my ram truck for a brand new one late Saturday and Christopher Pena and his team were able to help me out and get it done!

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Google Jul 25, 2026

Super helpful….. welcoming!!!

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Google Jul 25, 2026

Great guy too work with thanks

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Google Jul 24, 2026

Thanks for the wonderful experience with our new purchase of our vehicle Walter Garay made the process fast smooth and easy thanks once again for the wonderful experience

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Google Jul 24, 2026

(Translated by Google) Great experience buying my car with Juan Fernandez, Ruben Silva, and Cristiano Guzman at the finance company 🎊 (Original) Gran experiencia de compra mi carro con Juan Fernández y Ruben Silva y Cristiano Guzman en financiero 🎊

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Google Jul 24, 2026

Great service and experience with Juan and Ruben Cristian in finance 👍

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Google Jul 23, 2026

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Google Jul 21, 2026

MARCO AND CHRISTIAN WERE ABSOLUTELY AMAZING AND TIMLEY! LOVED IT!

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DealerRater Jul 21, 2026

I can't say enough regarding my experience with this dealership! Roberto went above and beyond to get the car I really wanted. He made the whole process so easy and strees free. Thank you Roberto!

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Google Jul 20, 2026

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Google Jul 20, 2026

Andrew was awesome. He really worked with me and was patient!

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Google Jul 19, 2026

🫡 Thank You Matt ! 🫡 Thank You Helfman ! Helfman is “family” owned and family oriented. My sale was equitable and efficient with same-day-delivery. Matt Bocanegra was well dressed and well informed about “everything Jeep!” Matt answered all of my questions with honesty, integrity, compassion and urgency, both pre-sale and post-sale. Financing was pleasant and by the book with Cameron. Ryan even reached out and introduced himself from Service. All of the VIPs treated me as the main MVP! I had not received this type of elite service in a dealership ever before. Helfman exceeds the bar. They don’t fast-talk or hustle ... Read More

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Google Jul 19, 2026

They did an amazing job treating us, Juan treated us excellent he explained everything in detail and let us test drive the truck everything went smoothly overall a great experience. Recommend to reach out to Juan whenever shopping for a pre-owned vehicle 😊.


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